Good morning! 

June’s here, and it’s our last chance to lock in wins for Q2. I’m focused on what really moves the needle - tight execution, clear priorities, and removing complexity. Let’s close strong

— Lucas Robinson, Founder & CEO at BudgetMailboxes.com

🎯 This Week’s Strategy:

• Virtual and Hybrid Community Engagement Models

🌐 Boardroom Brief:

• Utah HOA Fee Hike Sparks Concern in Affordable Housing Community

Strategy

🎯 Virtual and Hybrid Community Engagement Models

As community expectations shift and digital convenience becomes the norm, HOAs must evolve how they engage with residents. Virtual and Hybrid Community Engagement Models allow HOA leaders to foster transparency, improve participation, and strengthen community trust—without relying solely on in-person interactions. Whether managing a large community or a boutique association, offering digital access to meetings, updates, and input opportunities ensures that all residents—regardless of schedule or location—can stay informed and involved.

How HOA Leaders Can Implement Virtual and Hybrid Engagement Models

1. Digitize Board Meetings and Town Halls
Giving residents the option to attend meetings online removes a key barrier to participation. It also increases transparency and helps build trust with homeowners.

Action Steps:
✅ Use platforms like Zoom or Google Meet to host live meetings.
✅ Record sessions and upload them to a secure community portal or HOA website.
✅ Allow live Q&A sessions or use chat features to collect questions during virtual meetings.

2. Launch a Resident Communication Hub
A centralized platform ensures important updates, documents, and announcements are easily accessible to all members of the community.

Action Steps:
✅ Set up a password-protected resident portal using property management software.
✅ Include features like announcement boards, document libraries, and message alerts.
✅ Send out weekly or biweekly digital newsletters summarizing key updates and events.

3. Offer Hybrid Event Options
Not all engagement needs to be formal. Social events, workshops, and volunteer meetings can also benefit from hybrid formats that accommodate both in-person and virtual attendees.

Action Steps:
✅ Provide a live stream option for events such as board candidate forums or community clean-up planning.
✅ Use registration tools to track interest and send reminders.
✅ Record and recap events for residents who couldn’t attend live.

4. Leverage Surveys and Polls for Feedback
Ongoing feedback loops show residents their voices matter and help boards make better decisions based on real community input.

Action Steps:
✅ Use tools like Google Forms or SurveyMonkey to gather resident input on amenities, budgets, or rule changes.
✅ Keep surveys short, focused, and anonymous to encourage honest participation.
✅ Share the results and explain how the feedback will influence decisions.

5. Train Your Board and Committees
Technology is only effective if your leadership team is confident in using it. Invest in training and simple systems that make virtual engagement seamless.

Action Steps:
✅ Host internal sessions to train board members on virtual meeting tools and portal management.
✅ Create quick-reference guides for consistent setup and communication practices.
✅ Appoint a digital liaison to oversee virtual participation logistics.

Why It Matters

Community engagement is no longer one-size-fits-all. Virtual and hybrid models expand access, improve transparency, and create a more inclusive environment for all homeowners. By embracing technology and rethinking traditional approaches, HOA boards can foster stronger relationships, gather richer insights, and make better-informed decisions that reflect the collective voice of the community.

Now is the time to meet your residents where they are—both online and offline.

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Boardroom Brief

Utah HOA Fee Hike Sparks Concern in Affordable Housing Community

In Kearns, Utah, residents of the Field of Dreams neighborhood—originally developed by Habitat for Humanity for affordable homeownership—are facing steep HOA fee increases, jumping from $20 to as much as $300 per month. The sudden spike has caused concern among homeowners, particularly low-income families, with one single mother calling the increase “frantic” and questioning the value of services provided. While Habitat for Humanity clarified that base fees are rising to $20, with shared maintenance costs expected to range from $115 to $150, the backlash underscores the importance of transparency, clear communication, and resident engagement when HOAs introduce significant financial changes—especially in communities built on affordability.

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